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Privacy Policy

At SightMate, your family’s privacy is our priority. We are committed to protecting the personal information of all our users, especially children. This Privacy Policy explains how we collect, use, and protect your data.

TL;DR

  • We don’t sell or share your personal information with anyone.
  • Payment details are not stored by us but securely handled by industry-compliant payment processors.
  • We track usage data (e.g., site visits and interactions) to improve our services and your experience.

 

Effective Date: 27 Jan, 2025

At SightMate, we prioritize your privacy and are committed to handling your personal information responsibly. This Privacy Policy outlines how we collect, use, and protect your data while complying with local regulations in Pakistan.


1. Information We Collect

We may collect the following information:

  • Personal Information: Your name, email address, phone number, and shipping details to process your orders and provide customer support.
  • Parent/Guardian Information: If the account is for a child, we may collect the parent or guardian’s contact information.
  • Usage Data: Information on how you interact with our website to improve our services.

 

2. How We Use Your Information

We use your information to:

  • Process orders and manage deliveries.
  • Communicate with you regarding your orders and inquiries.
  • Improve the performance and usability of our website.

 

3. Payment Information

We do not store your payment information. All payments are processed securely through trusted, industry-compliant payment processors that adhere to local and international data protection standards.


4. Sharing Your Information

We do not sell or rent your personal information. Your information may only be shared in the following cases:

  • Service Providers: To process payments, deliver orders, or improve our website experience.
  • 3rd Party Analytics services. We use the analytics services provided by Google and Microsoft.

 

5. Protecting Your Data

We implement industry-standard security measures to safeguard your personal data. While we strive to ensure the highest level of security, no system is completely secure, and we encourage users to exercise caution online.


6. Children’s Privacy

As a family-oriented store, we take children’s privacy seriously. Any information related to children must be provided or approved by a parent or guardian. We comply with relevant local laws governing children’s privacy.


7. Cookies and Tracking

We use cookies to improve your browsing experience. Cookies are small files stored on your device that help us analyze website usage and customize your experience. You can disable cookies in your browser settings if you prefer.


8. Your Rights

In accordance with local data protection laws, you have the right to:

  • Access and correct your personal information.
  • Request deletion of your information, subject to legal obligations.
  • Opt-out of marketing communications at any time.

 

9. Compliance with Local Laws

This Privacy Policy complies with the data protection regulations of Pakistan, including any applicable provisions under the Pakistan Electronic Crimes Act (PECA) and related laws.


10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or local regulations. Any updates will be published on this page with an updated effective date.


11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please use the contact page to reach out.

At SightMate, we are dedicated to protecting your privacy and providing a safe and trusted experience for all our users in Pakistan.